Overview

This project examines how well current insurance qualifications meet workforce needs and identifies opportunities to strengthen training for learners.  

Australia’s insurance sector is changing rapidly, driven by digital transformation, demographic shifts, rising customer expectations, and increasing climate‑related risk. As these pressures grow, the vocational education and training system must keep pace with the skills the sector relies on. Many insurance roles draw heavily from VET pathways, making this a critical pipeline for future talent. 

This project will review the nine insurance‑related qualifications in the Financial Services Training Package (FNS Training Package), assessing their relevance, usage, and alignment with workforce demand. The project will identify strengths, gaps, emerging skills, and opportunities to create clearer pathways into insurance careers. 

Project scope includes: 

• Analyse how insurance qualifications are currently used across industry and training providers 

• Identify duplication, inconsistencies, or gaps across units of competency 

• Propose evidence‑based actions for future qualification improvements aligned with industry practice and regulatory requirements 

• Validate findings through an Insurance Working Group of sector experts 

This project positions insurance training to respond to urgent skills gaps and provides a strong evidence base for future updates.