Carolyn Wilcockson serves as Head of Professional Skills and Practice Enablement at Woolworths Group, where she leads initiatives within the People & Capability leadership team. With over 20 years of experience, she brings extensive expertise in organizational design, change management, and human resources. Previously, Carolyn held roles at Telstra, including HR Employee Experience Product Owner, where she developed workforce management solutions and stakeholder engagement strategies. A graduate of Kingston University with a Bachelor of Arts, she specializes in building organizational capability and implementing transformative people practices across large enterprises.