Building a skilled business workforce

Business skills are needed in all industries and demand is increasing. We work with industry leaders to improve Australia’s skilling and training system to meet the current and future skills needs for every kind of business job.

BUSINESS OCCUPATIONS

Business occupations range from Librarians to Life Scientists and Secretaries to Solicitors. 45% of finance workers (557,800) are in five occupations.

HOW BUSINESS SKILLS ARE CHANGING

Skills required in business occupations are evolving, with increased demand for digital skills. Since 2016, there has been a 16% change in the skills required.

Mentions of digital literacy in job ads up 201% since 2019.

Skills seeing strongest growth are performance management, digital literacy; critical thinking; advanced customer experience.

Key Themes

Training suitability

It appears that the Business Services (BSB) training package is meeting learner expectations, but not consistently delivering the skills required by industry.

Digital capability gap

There is a gap in foundational digital capability across the workforce as it becomes a critical skill in all roles.

New technologies

Technological change, including generative AI, is reshaping business occupations, with implications for skilling and pathways.

Pathways

Industry and students often lack clear understanding of training and skilling pathways into occupations and careers.

Enhancing trainer and teacher currency

Fast changing skill demands will require support for trainers and teachers to deliver training.

Organisations across the sector are already involved, including:

Want to get involved and stay up-to-date with our work? Join our community of Collaborators who are shaping the future of skills.