Top 10 Insights 2024

Diversity and Inclusion

Skills gaps will not be addressed unless learning and employment opportunities are open and accessible.

There’s a growing focus on supporting the diverse needs of all groups, creating inclusive, psychologically safe spaces where everyone feels valued.

Exemplars like small business owner Kirstie Wishart (below) illustrate how workforce diversity strengthens businesses and communities.

Alongside creating safe, inclusive spaces, removing other barriers is essential to workforce diversity. The gender pay gap, particularly in finance, still hinders women’s progression into leadership. The tech industry has low female participation, highlighting the need for targeted strategies.

Low participation rates among First Nations individuals in the workforce highlight the need for a revised approach to training, recruitment, and retention strategies. Establishing a psychologically safe workplace through appropriate governance structures and training frameworks is an important step in this process.

In addition, Australia’s workforce spans up to five generations, each with unique needs, while in regions like the Northern Territory, migration is critical for filling skilled roles.  Yet current talent development and management tools can limit accessibility and create a barrier for broader inclusivity.

Addressing these gaps and making sure everyone has fair access to skills and jobs will help Australia keep up with shifts in the job market and strengthen the nation’s economy.

Transforming insights into Action

FSO wants to hear your point of view on how to make learning and employment opportunities more accessible for all people. 

Submissions on our Consultation Papers are open until the end of January.

How the Starfish Store helped a rising star shine

A photo of Kirstie Wishart and Madison Sims.

How the Starfish Store helped a rising star shine

Kirstie Wishart owns the Starfish Store, an educational, sensory and specialised retail store.

She hired Madison Sims who has a mild intellectual disability and autism and needed an inclusive and supportive workplace.

Madison has used her digital skills to develop new online channels, in addition to working in the Shellharbour City, NSW, store.

The impact has been significant. “I call it a five-win thing: Madison wins, her family wins, our business wins, our staff win and our community wins.  Everyone benefits," Kirstie said. 

“I always wanted to create opportunities for people from diverse backgrounds to secure meaningful work,” she added.

  • Two people smiling at the camera.

    Also see Dominique Loulie’s story. He was born with hearing loss and has faced challenges most of us can't even imagine.

  • Two people smiling at the camera.

    Tackling gender disparity in ICT leadership roles

“I encourage business owners to consider giving someone with a disability an opportunity. Everyone is capable of learning, the key is setting realistic tasks and goals. Start with a few hours a day or week, be flexible and open, and you will reap the rewards.”

Kirstie Wishart owner of the Starfish Store, and winner of the Illawarra Women in Business ‘Best Small Business’ Award. 

A photo portrait of Kirstie Wishart.
  • Three First Nations women standing together and smiling.

    First Nations peoples comprise less than 1% of the workforce in finance and technology and only 1.7% in business occupations.

  • A woman dressed in professional clothing, holding a document.

    In the finance sector, women make up 47.5% of the workforce but hold only 30% of executive roles. The gender pay gap is 26.1%, versus the national median of 19%.

A vector  illustration of three people working with documents on a board behind them.

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